Casino / Live
These terms set out how your 09jili account works — what you can do, what we ask of you, and how we handle your activity on the platform. Access and use of 09jili depends on your local law and eligible regions; read these terms before you open an account or place any activity through the site.
By accessing 09jili and creating an account, you confirm that you have read and accepted these terms in full. These terms form the agreement between you and 09jili for all activity conducted through the platform — including sports markets, casino categories, and any wallet transactions you make using bKash, Nagad, or Rocket. We may update these terms when our services change or when applicable rules require it. When we do, we will notify you through your registered account. Continued use of the platform after a notified update means you accept the revised terms. If you do not agree with any update, you should stop using the platform and contact our support team to discuss your account. These terms apply to all account holders in eligible regions. Access to specific features — including certain sports markets and casino categories — depends on your location and the laws that apply there. We do not make representations about legality in any jurisdiction outside what we can verify. It is your responsibility to confirm that using 09jili is permitted under the laws of your region before you proceed. Where local law restricts access, these terms do not override that restriction.
These terms cover your account relationship with 09jili directly. Understanding the scope helps you know where our obligations begin and where third-party rules take over. The four areas below clarify what this policy addresses and what sits outside it.
Your login credentials, account registration, and session activity on 09jili are fully within scope. We set the rules for how accounts are opened, maintained, and closed. Any access dispute is handled under these terms.
Deposits and withdrawals processed through bKash, Nagad, or Rocket are covered by these terms on the 09jili side. The payment provider's own terms also apply to the wallet transaction itself — both sets of terms run in parallel.
Sports markets, casino game categories, and all content displayed within the 09jili platform fall under this policy. We are responsible for what appears on our pages and how it is presented to your account.
External links, payment provider interfaces, and any service not operated directly by 09jili are outside the scope of these terms. We are not liable for third-party terms, outages, or decisions made by those services.
These terms are not one-sided. You have clear, practical actions available to you at any point during your time with 09jili. Your account dashboard shows a record of your activity — deposits, withdrawals, and session history — and you can review this at any time after logging in. If something looks incorrect, you have the right to raise it with us directly. Account details such as your registered contact information can be updated through the account settings page. If you need to correct information that cannot be changed through self-service — for example, identity details submitted during registration — contact our support team with the relevant documentation and we will process the correction. We aim to handle account correction requests through the same support route you use for general queries. Your right to ask questions about how your data is handled under this policy is always open, and we will respond through the contact path you used to reach us.
Log in and open the account history section to see a full record of your transactions and session activity. This is available at any time and does not require a support request.
Update contact details directly in account settings. For identity-level corrections, submit a request through our support channel with supporting documentation.
If any part of these terms is unclear or you believe something has been applied incorrectly to your account, contact support and reference the specific section you are asking about.
For any account action you cannot complete through self-service — including closure requests — our support team handles these through the published contact routes listed on the site.
If you have a question about these terms, your account, or a transaction, use the contact routes published on the 09jili site. We do not publish response time commitments here, but each route below connects you to the team that handles policy and account queries.
Open the chat widget from any page on the 09jili site. This is the fastest route for account and terms questions during active support hours.
Send your query to the support email address listed in the Contact section of the site. Include your account reference and the specific terms section your question relates to.
The Help Centre on the 09jili site covers common account and policy questions. Check there first — many terms queries are answered without needing to contact the team directly.
Your account data and how we manage it under these terms is something we take seriously. Here is how each area works in practice.
We collect only the information needed to operate your 09jili account — registration details, transaction records, and session data. We do not sell your personal information to third parties. How we store and process this data is described in our Privacy Policy, which runs alongside these terms.
09jili uses cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the site function for your account.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, contact support immediately using the live chat or email route. We will act on verified security reports as a priority.
To request a change to how your data is handled, or to ask about data retention under these terms, contact us through the email support route. Reference your account and the specific request so we can route it to the right team.
These are the questions we hear most often about how the 09jili terms work in practice. If your question is not here, use the live chat or email route to reach the support team.
These terms apply to all account holders in eligible regions. Access to 09jili depends on your local law. If you are in Bangladesh, confirm that using the platform is permitted under the laws that apply to you before opening an account or conducting any activity.
We will notify you through your registered account when terms are updated. Continuing to use the platform after that notification means you accept the revised terms. If you disagree with an update, stop using the platform and contact support to discuss your account options.
Yes. Log in and open the transaction history section of your account. All deposits and withdrawals processed through bKash, Nagad, or Rocket are recorded there. If a transaction looks incorrect, raise it with support and reference the transaction date and amount.
Contact details can be updated directly in account settings after you log in. For identity-level corrections — such as name or verification documents — contact support through the email route with the relevant documentation and we will process the update.
Use the live chat or email support route and reference the specific section of the terms you are asking about. Include your account reference so the team can review your case directly. Policy queries are handled by the same support team as account queries.
Yes. When you use bKash, Nagad, or Rocket to deposit or withdraw, both 09jili's terms and the payment provider's own terms apply. 09jili covers the account and platform side; the wallet provider covers the transaction on their end. Review both before transacting.